Refund Policy

Thank you for choosing SmartToDoList.com! We value your satisfaction and strive to provide the best possible experience with our software services. In the event that you are not entirely satisfied with your purchase, we’re here to help.

Subscription Cancellation and Refunds

We offer a 30-day money-back guarantee on our monthly subscription plans. If you are dissatisfied with our services within this period, please contact our customer support team at [email protected] to request a cancellation and refund.

To be eligible for a refund, you must provide us with a valid reason for your dissatisfaction and demonstrate that you have made a reasonable effort to resolve the issue with our support team.

Refund Process

To initiate a refund request, please follow these steps:

  1. Contact our customer support team at [email protected] within the specified refund period.
  2. Provide your order details, including the email address used for the purchase and any relevant information related to your dissatisfaction.
  3. Our support team will review your request and may request additional information if necessary.
  4. If your refund request is approved, we will process the refund within 7 days and notify you via email.

Please note the following important points:

  1. Refunds will be issued using the same payment method used for the original purchase.
  2. Processing times for refunds may vary depending on your payment provider.
  3. Any taxes or fees associated with the refund will be deducted from the refund amount, if applicable.

Exclusions

Please be aware that certain situations are excluded from our refund policy. We do not provide refunds in the following cases:

  1. After the specified refund period has expired.
  2. If you have violated our terms of service or engaged in any fraudulent activity.
  3. If your dissatisfaction is due to circumstances beyond our control, such as third-party service interruptions, force majeure events, or acts of nature.
  4. If you have already received a refund for a previous purchase of our services.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at [email protected], Our support team is available to assist you and provide further clarification.